Website ResourceOne International
Nashville, TN | $180,000–$220,000 Base Salary + Annual Bonus Up to 25% | Full-Time
Fine Dining Leadership | Multi-Unit Operations | Candidates Open to Relocation
ResourceOne is partnering with a respected fine dining restaurant group to identify an accomplished Director of Operations for a senior leadership opportunity based in Nashville.
The Opportunity
Provide strategic and operational leadership across a sophisticated, high-volume restaurant portfolio encompassing approximately 1,500 employees, 160 salaried managers and a Regional Executive Chef. Partner with executive leadership on people development, human resources, financial performance, organizational planning and continued growth. This role calls for a people-first leader who stays visible in the restaurants and understands that exceptional hospitality begins with great teams.
Key Responsibilities
- Provide strategic and operational leadership across the group’s fine dining restaurant operations.
- Lead, mentor and develop the management organization and partner with the Regional Executive Chef on execution, quality and collaboration.
- Establish consistent standards for hospitality, food quality, service, cleanliness and the guest experience.
- Develop senior leaders and build a pipeline of future General Managers, Executive Chefs and multi-unit leaders.
- Maintain a visible presence in the restaurants and build strong relationships with managers and team members.
- Drive restaurant financial performance, including sales growth, labor management, cost controls, profitability, budgeting and forecasting.
- Evaluate operating results and create action plans for underperforming areas.
- Participate in recruiting, selection, onboarding, performance management, succession planning and employee relations.
- Partner with HR leadership to support a positive, professional, accountable and people-focused workplace.
- Ensure company policies, safety requirements and operating standards are consistently executed.
- Improve systems, processes, communication, training and organizational effectiveness.
- Support new restaurant openings, market expansion and other strategic initiatives.
Ideal Background
- Significant senior leadership experience in fine dining, upscale dining, polished casual, luxury hospitality or a comparable high-touch restaurant environment; upscale steakhouse experience preferred.
- Proven success leading a substantial multi-unit restaurant organization and developing General Managers and other senior leaders.
- Strong understanding of P&L management, budgeting, forecasting, labor and food/beverage costs, and profitability.
- Ability to lead large, geographically dispersed teams while maintaining consistent standards.
- Experience in leadership development, succession planning, recruiting, retention and employee relations.
- Working knowledge of HR practices and the ability to partner effectively with Human Resources leadership.
- Excellent communication, organizational, analytical and problem-solving skills.
- A leadership approach centered on people, accountability, integrity, hospitality and results.
- Ability and willingness to travel regularly throughout the restaurant organization.
Compensation & Benefits
- $180,000–$220,000 base salary, based on experience and qualifications.
- Annual bonus opportunity of up to 25%.
- Fully paid health insurance for the employee and family.
- Dental, vision, life insurance, paid time off and retirement benefits.
- Mileage reimbursement and a company computer.
Apply Confidentially
ResourceOne is conducting this search confidentially on behalf of our client. Apply for additional details and confidential consideration. All inquiries and candidate information will be handled discreetly.