Tips for Success

ResourceOne specializes in placing candidates into job positions with some of the most widely known restaurant brands in the nation.  While we strive to place every candidate, it is inevitably up to the individual to go into the job interview and make a successful impression in order to get a job offer.  The following is a list of tips that can help any candidate through the initial process and help procuring a job.



  • Do review our client’s web site, including most recent press releases, blogs, Yelp reviews, analyst reports, financial “conference calls”.
  • You should also consider reaching out to former colleagues (people you trust and admire) and get their suggestions on issues to consider, what they might know about a particular role, company, etc.
  • All prospective employers will conduct a name search (Yours!) prior to meeting with you. Therefore it is important that you make sure your “on-line” reputation is strong and sound (accurately reflects you and your resume).

Phone Interviews

  • Be in an area that is free of distractions (turn off any cell phone and put the dog outside).
  • Make sure that you won’t be disturbed.
  • Be prepared by having your resume close at hand (this is a time when you can use it as an aid).
  • Answer the phone with enthusiasm!  And announce your name if you are taking the call.  Not all people project well over the phone, so be mindful.
  • Speak with a smile on your face (yes, actually smile while you’re talking)
  • Stand up during the interview (you’ll project more confidence).
  • If silence follows a question/answer, don’t feel that you need to fill the “dead space”.  Wait for another question or say something like “does that make sense” OR “would you like some additional information”?

Attire and Hygiene

  • Companies vary, but business attire (business casual or more formal) is considered appropriate for interviews.  Whatever is determined to be appropriate, it is important that clothes are well pressed, they fit well, shoes are shined and that one’s general appearance is crisp and fresh.

Interview- General

  • Arrive at the interview no more than 10 minutes before it is scheduled.
  • Relax and be yourself
  • Anticipate Questions
  • Relate a response to an actual accomplishment/experience.

The Power of Questions- Your Questions

Where appropriate, ask meaningful, substantive questions. Avoid ME questions (“what’s in it for me?”), e.g. benefits, compensation, training“, etc.  Additionally, be prepared to ask two or three questions during the interview that can help you to more fully understand the organization and your fit.  As you review the questions, observe how you can use the responses to further sell your abilities.

General Points

  • No Time for Negatives- Do not dwell on any bad experiences with a current or past employers, bosses or customers.  Never “throw anyone under the bus”.
  • Energy- prospective employers want candidates to have “fire in their belly”.  You are who you are and we aren’t asking you to be different.  But do know your ability to engage, be enthusiastic, listening “actively” are very important.
  • Smile- it helps the energy level
  • Eye Contact- important.  Not a stare-down but good, engaged, genuine, relaxed contact
  • No Nervous Habits- tapping your finger, shifting in your seat, twitching leg, etc.
  • Compensation- Don’t give a range (if you are asked).  State that compensation is not your number one priority, but rather “X”, “Y” and “Z”.  State you are looking for a fair offer.

Closing the Interview

At the end of the interview you want to communicate your interest and enthusiasm for the position.

  • Gratitude — “Thank-you for taking the time for this meeting”.
  • Expression of interest — “I am very interested in this opportunity and … (reiterate some of the things that came up that you both agreed were a good fit…)”.
  • How do you see me in this role?  Note: You can ask this question of everyone you speak with and it will give you meaningful information on how to direct further interviews and/or make “last minute” corrections.
  • Ask for the follow-up interview – “What is the next step?”